Customer Service |
Live Help
Do you have a question for us? During normal business hours you may chat online with one of our customer service representatives.
Delivery & Shipping
Delivery and shipping information for balloons, gift baskets, alcohol and seasonal restrictions.
GiftTree Policies
Learn more about returns and substitutions. Your satisfaction is our guarantee.
Personalizations
Information on the different kinds of personalizations available for many GiftTree products.
Coupons & Newsletters
Sign up for valuable coupons and discounts.
Payment Options
GiftTree accepts all major credit cards: Visa, MasterCard, Discover, American Express, Apple Pay, PayPal and Diner's Club.
Online Ordering
Our shopping cart technology uses "cookies" to keep track of the product(s) you select. Please enable your browser to accept cookies before you order.
Order Tracking
To track the status of your order through to delivery please click here
Member Benefits
Manage addresses, store billing information, keep track of your monthly gift giving expenses and set reminders of upcoming events in your life.
Security & Privacy
Our secure servers provide the best possible protection from unauthorized access by using Secure Sockets Layer (SSL) techology. More »We respect your personal information and allow you to control how your information is used. Please click here to view our privacy policy.
Reach Out to Us
We promise a friendly, positive experience for you every time
Call Us
800.379.4065
Hours: Mon-Fri 5 AM - 10 PM PST
Saturday 6 AM - 5 PM PST
Sunday 8 AM - 5 PM PST
Live Chat
Live ChatHours: Mon-Fri 5 AM - 6 PM PST
Saturday 6 AM - 2:30 PM PST
Sunday 8 AM - 2:30 PM PST
Email Us
Email UsConnect on Social Media
- Atlanta
- Austin
- Baltimore
- Birmingham
- Boston
- Buffalo
- Charleston
- Charlotte
- Chicago
- Cincinnati
- Cleveland
- Dallas
- Denver
- Detroit
- El-Paso
- Fort Lauderdale
- Fort Worth
- Houston
- Jacksonville