Customer Service Week

Guest Blogger: Mitzi Hathaway This week is Customer Service Week – Woo Hoo! It started in 1992 when the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October. Some say that...

Best Customer Service

Yep, “BEST CUSTOMER SERVICE!” was the subject line in Jeanette Richardson’s email to enter our May review contest. With an entry like that, how could she not win? Ok, I’ll admit it. We’re vain. We like to hear how awesome we are....

Getting to Know the Customer Service Department

At GiftTree everyone wears a few different hats. Here is some insight into what we do in the customer service department. First and foremost is taking care of our customers needs. Anything from taking their orders, fielding their complaints, incoming calls and...

Sappy for GiftTree

I tried to order something from an online retailer and I couldn’t complete the order form. I do that very thing every day of my working life, so it can’t possibly be ME! Something was wrong with my information, but the site wouldn’t tell me what was wrong. I...

We Put the “Custom” in Customer Service

As part of the Corporate Sales Team here at GiftTree, part of my job is to help business owners find the best gift for each occasion. And the part that makes my job so fun and easy is that I never feel like there is an occasion we don’t have a gift for! That doesn’t...

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