Nicole is a busy-bee here at GiftTree. As a Customer Service Team Manager, her job is to help oversee the call center and make sure everything is running smoothly. Luckily for us, she was able to take a few minutes out of her day to answer some important questions!
1. What are your favorite things to do during summertime?
I love to be outside, barbecuing at the river or just stomping around with the kids. I like to take full advantage when it is not raining here in the Northwest!
3. Would you rather sing every word you speak OR always speak in rhymes?
Definitely sing every word. I do this from time to time, and while I am a good writer I was never much of a poet.
4. What’s the best part of your job?
I really like fixing things. Sometimes things go wrong, and making it right for a customer feels really good! A close second though, trashing my boss’ office. Because it’s funny.
5. If you were immortal for a day, what would you do?
I think I would jump out of a plane or go diving in shark infested waters. Something I would never have the guts to do otherwise
Here’s why we love Nicole…
Nicole always has a positive attitude at work. Her personality makes you instantly drawn to her… which is why she is so great at helping our customers and taking over escalated calls! She is a hard worker who strives to do her best no matter if she’s training new hires, answering customer calls or placing floral orders. Her sense of urgency and dedication is what makes her a great leader at GiftTree, and we are very fortunate to have her on our team!!